Terms of sale


These Terms and Conditions of Sale define the procedure for ordering, paying for, delivering and submitting complaints about products offered on our website. The Supplier (Seller) of the products offered in the CLAYVENA Creative Artistic Crafts Web Shop (hereinafter referred to as "Products") is CLAYVENA Creative Artistic Crafts and the Customer is any visitor to the Web Catalog who selects at least one Product, completes the online order form and sends it to the Seller.

ORDERING
Products are ordered using the online form or by telephone. The Customer should complete the Profile with the general particulars required for the payment and delivery of the chosen Products and will be notified by e-mail after his/her order is fulfilled. After you select a Product, you may click its details and learn everything about it or have a better look at it and, if you want to buy it, just click the shopping cart and it will immediately be added to it. Within your shopping cart, you may choose quantities or select not to make any purchase. You shopping cart will be constantly visible and accessible to you so you can take your time browsing our window. Once you are done shopping, return to your shopping cart and select Complete Order. You will receive a notification of successfully completed shopping at your e-mail address.

PAYMENT
The following payment options are available:

1. Credit Cards
Paypal, Visa, MasterCard, American Express

  VisaDiscoverAmerican Express

 

2. Bank transfer
You can pay by Internet Banking or in person at a bank, post office...
After we receive your payment, we will send you ordered products.

  Terms and Conditions